CHARLOTTE, N.C — MiMutual Mortgage, the national retail channel for Michigan Mutual, Inc., has implemented LendingQB’s loan origination system (LOS) to streamline its mortgage lending process and enhance the overall customer and employee experience.
“Our selection of LendingQB demonstrates our commitment to foster collaboration and improve speed and efficiency throughout the loan process,” said Daniel Jacobs, executive vice president of retail lending at MiMutual Mortgage. “LendingQB enhances our ability to create a Raving Fans’ experience for our borrowers, referral sources and employees.”
LendingQB’s LOS is completely web-based and an end-to-end application using best-of-breed partnerships with the nation’s leading providers. With the LOS’ streamlined loan process, MiMutual’s turn time is two weeks faster than the industry average and the company has experienced improved underwriter productivity by 18 percent. The mobility of LendingQB’s technology empowers MiMutual’s originators to more quickly and efficiently deliver a superior experience to borrowers.
“This is one of the best loan origination systems on the market today,” said Mark Toth, a MiMutual Mortgage branch manager in New Jersey. Toth, who has been in the mortgage industry for nearly 16 years, said LendingQB allows his four loan officers to complete the origination process and issue disclosures in about 10 minutes. He attributes the speed to the intuitive interface and lack of system latency, which he said saves a great deal of time.
“For lenders to garner the most ROI from a LOS, the provider must support them from implementation and beyond, providing tools and suggesting best practices to develop optimal workflow,” said Tim Nguyen, president of LendingQB. “MiMutual is dedicated to superior customer service especially as the company continues to expand its geographic footprint. We are looking forward to helping this forward-thinking lender achieve that goal with our advanced technology and extensive support team.”
About MiMutual Mortgage
MiMutual Mortgage is the national retail channel of Michigan Mutual, Inc., which started in 1992. Based in Port Huron, MI, the company is licensed in 34 states and has branches nationwide. The growing, agency-direct lender has a variety of mortgage products including non-QM loans. By adhering to its core values – integrity, problem solving, commitment, family and fun – in every decision, MiMutual has created a culture of excellence, accountability and stellar service that permeates the entire company. For more information, visit www.MiMutualMortgage.com.
LendingQB is a provider of Lean Lending solutions. The Lean Lending solution consists of a 100 percent web browser-based, end-to-end mortgage loan origination system, best of breed integrations with key industry partners and ‘adoptimization’ services that result in faster cycle times and lower costs per loan. For more information, please call 888.285.3912 or visit www.lendingqb.com.